Gautam Singhania Lamborghini incident highlights poor customer service. The luxury car's breakdown raises concerns about brand reliability and accountability.
Gautam Singhania, chairman of Raymond Ltd, faced a major setback. His new Lamborghini Revuelto broke down during a test drive on Mumbai's Trans-Harbour Link.
Singhania encountered a complete electrical failure just 15 days after delivery. He expressed his shock and disappointment at Lamborghini's lack of response to his complaints.
On social media, he criticized Lamborghini's India and Asia heads for their "arrogance." Singhania expected better customer service from a luxury brand.
The incident sparked widespread discussion online. Many users echoed Singhania’s concerns about Lamborghini's reliability and the importance of customer engagement in luxury markets.